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Privacy statement
Introduction
Qualis takes your privacy very seriously and will process and use information about you (the data subject) in a secure manner. In this Privacy Statement, we explain which data we process and for what purposes. In addition, this Privacy Statement explains your rights regarding the processing of your personal data. We recommend that you read this Privacy Statement carefully. If you have any questions, please contact us at info@qualis.nl.
Who is Qualis?
Qualis is the private limited liability company Qualis B.V., with its registered office at Albert Einsteinweg 30, 5151 DL Drunen, the Netherlands, registered with the Dutch Chamber of Commerce under registration number 17152335.
When Qualis processes your personal data, Qualis acts as the data controller.
Qualis has appointed a Data Protection Officer and can be contacted via info@qualis.nl.
How does Qualis use your data?
Below you will find an overview of the purposes for which Qualis processes your personal data. For each purpose, we specify which data are used, the legal basis for processing, and how long the data are retained. To keep this overview clear, the information has been grouped by type of data processing activity.
Services, customer management and financial administration
Purpose: Financial administration
Data: Company name, billing address, banking details (bank name/IBAN/BIC)
Legal basis: Legal obligation
Retention period: As long as necessary for this purpose
Purpose: Invoicing
Data: Company name, billing address, banking details (bank name/IBAN/BIC)
Legal basis: Legal obligation
Retention period: As long as necessary for this purpose
Purpose: Provision of services
Data: Name and address details, email address, file records, financial information, data required to provide the service, data generated during the provision of the service
Legal basis: Performance of a contract
Retention period: As long as necessary for this purpose
Purpose: Handling service-related complaints
Data: Name and address details, email address, file records, financial information, data required to provide the service, data generated during the provision of the service
Legal basis: Performance of a contract
Retention period: As long as necessary for this purpose
Purpose: Customer Relationship Management (CRM)
Data: Name, username, email address, location, social media account, browser, operating system, user ID, telephone number
Legal basis: Legitimate interest
Interest involved: Commercial interest
Retention period: As long as necessary for this purpose
Marketing
Purpose: Direct marketing
Data: Name, address details, email address, telephone number, click behaviour, browsing behaviour, product interests, social media account, user ID, mailing/billing address
Legal basis: Legitimate interest
Interest involved: Commercial interest
Retention period: As long as necessary for this purpose
Purpose: Newsletter
Data: Name, address details, email address, telephone number, click behaviour, browsing behaviour, product interests, social media account, user ID, mailing/billing address
Legal basis: Legitimate interest
Interest involved: Commercial interest
Retention period: As long as necessary for this purpose
Purpose: Retargeting
Data: Name, address details, email address, telephone number, click behaviour, browsing behaviour, product interests, social media account, user ID, mailing/billing address
Legal basis: Legitimate interest
Interest involved: Commercial interest
Retention period: As long as necessary for this purpose
Purpose: Social media marketing
Data: Name, address details, email address, telephone number, click behaviour, browsing behaviour, product interests, social media account, user ID, mailing/billing address
Legal basis: Legitimate interest
Interest involved: Commercial interest
Retention period: As long as necessary for this purpose
Purpose: Behavioural targeting
Data: Name, address details, email address, telephone number, click behaviour, browsing behaviour, product interests, social media account, user ID, mailing/billing address
Legal basis: Legitimate interest
Interest involved: Commercial interest
Retention period: As long as necessary for this purpose
Website
Purpose: Website analytics
Data: Browsing behaviour, location
Legal basis: Legitimate interest
Interest involved: Commercial interest
Retention period: As long as necessary for this purpose
Purpose: A/B testing
Data: Browsing behaviour, location
Legal basis: Legitimate interest
Interest involved: Commercial interest
Retention period: As long as necessary for this purpose
Purpose: Providing an account
Data: Name, address, email address, username, password, user ID, message content
Legal basis: Explicit consent
Retention period: As long as necessary for this purpose
Purpose: Posting messages or reviews
Data: Name, address, email address, username, password, user ID, message content
Legal basis: Explicit consent
Retention period: As long as necessary for this purpose
Security and fraud prevention
Purpose: Identity verification
Data: Electronic identification data, telephone number, password, financial transactions, IBAN, name and address
Legal basis: Legitimate interest
Interest involved: Commercial interest
Retention period: As long as necessary for this purpose
Purpose: Data security
Data: Electronic identification data, telephone number, password, financial transactions, IBAN, name and address
Legal basis: Legitimate interest
Interest involved: Commercial interest
Retention period: As long as necessary for this purpose
How does Qualis obtain your personal data?
Qualis holds personal data about you because you have provided these data to us.
What are your rights?
Under the European General Data Protection Regulation (GDPR), you have several rights regarding your personal data and how it is processed.
Right of access
You can always view and, where necessary, amend your own personal data in your account. If you wish to access the personal data that Qualis holds about you, you may submit a request for access.
Right to rectification
If you wish to make changes to the personal data you have reviewed following an access request and cannot make these changes yourself through your account, you may request that Qualis amend, correct, supplement, delete or restrict your data.
Right to restriction of processing
Under certain conditions, you have the right to request that Qualis restrict the processing of your personal data.
Right to object
If the processing of your personal data is based on the legitimate interests of Qualis or a third party, you have the right to object to such processing.
Right to data portability
You have the right to obtain your personal data from Qualis. Qualis will provide these data in a structured, commonly used format that can easily be transferred to and used within other digital systems. This allows you to transfer your data to another service provider.
Withdrawal of consent
Whenever processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing based on consent before its withdrawal, but it may mean that Qualis can no longer provide certain services to you.
Response by Qualis
Requests may be submitted to info@qualis.nl. Qualis will respond as quickly as possible and in any event no later than one (1) month after receiving such a request. If Qualis rejects your request, we will explain the reasons for the rejection in our response.
Recipients of personal data
Your personal data may be shared with:
Data processors
Parties involved in the execution or fulfilment of an agreement between you and Qualis
External advisers
Qualis may also be required to provide your data to third parties where this is required by law.
Transfers to third countries or international organisations
For technical and operational reasons, it may be necessary for your personal data to be transferred to Qualis-affiliated companies outside the European Economic Area (EEA). As privacy legislation in those countries may not offer the same level of protection as within the EEA, Qualis will use appropriate safeguards, such as the EU Standard Contractual Clauses, to protect your privacy as much as possible.
Where such safeguards are not available, Qualis will request your consent before transferring your personal data to countries that do not provide an adequate level of protection. You may withdraw this consent at any time.
What are cookies and how does Qualis use them?
Cookies are small pieces of information, usually in text format, that are sent to your browser when you visit the Qualis website and subsequently stored on the hard drive or in the memory of your computer, tablet, mobile phone, or other device (hereinafter referred to as the "Device").
The cookies placed through the Qualis website cannot damage your Device or the files stored on it. When we refer to "cookies", we mean not only these small text files but also similar technologies used to collect information, such as device fingerprinting.
Can this Privacy Statement be amended?
This Privacy Statement may be amended from time to time. We therefore recommend that you review this Privacy Statement regularly to stay informed of any changes.
Where can you go with questions or complaints?
If you have any questions about this Privacy Statement or the way Qualis uses your personal data, please send an email to info@qualis.nl.
If you have a complaint about the way Qualis processes your personal data, you may also contact us at info@qualis.nl.
In addition, you always have the right to lodge a complaint with the competent national supervisory authority responsible for data protection. In the Netherlands, this is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).